FAQ

Frequently asked questions

Quick answers about pricing, privacy and getting the best results from PDFLocket.

General

Is PDFLocket really free?

Yes. All 31 tools are free to use, and we don’t add watermarks to your files. There’s no trial period and no feature locked behind a sign-up.

Do I need to create an account or install anything?

No. Every tool runs in your web browser. Open the tool, add your file and download the result.

Which devices and browsers are supported?

Any device with an up-to-date browser, including Chrome, Edge, Firefox and Safari on Windows, macOS, Linux, Android and iOS. On a phone, Scan to PDF can use your camera to capture paper documents.

Are there any limits?

You can upload up to 100 MB and up to 20 files in a single request, and processing stops after five minutes. For very large documents, try Compress PDF or Split PDF first.

Files and privacy

What happens to my files after I upload them?

Each upload is processed in its own temporary workspace on our server. As soon as your result has been sent back to you, the workspace is deleted together with your original files and the result. We never keep copies. The Privacy Policy has the full details.

Can you recover a file I processed earlier?

No. We don’t store files, so there is nothing to recover. Download your result straight away and keep your original.

Is it safe to use PDFLocket for confidential documents?

Files travel over an encrypted HTTPS connection, are handled only by software and are deleted right after processing. Compare PDF never uploads your documents at all. If your organisation has rules about online tools, follow them.

Do you use my documents to train AI?

No. Your documents are used only to perform the task you ask for, and then they are deleted.

Do you use cookies or tracking?

We don’t set cookies for visitors and we don’t use analytics, advertising or tracking scripts.

Using the tools

Why does my converted Word file look slightly different from the PDF?

PDF files store exact positions on a page, while Word documents flow text from line to line. Complex layouts, tables and unusual fonts may shift a little during conversion. Scanned pages contain pictures of text, so they arrive in Word as images.

How do I turn a scanned PDF into searchable, selectable text?

Run it through OCR PDF. It recognises text in 10 languages, including English, Hindi, Spanish, French, German and Arabic, and you can pick up to three per document. After that you can search, copy or convert the text.

Can I change existing text in a PDF?

Yes. In Edit PDF, click a line of text and type over it. You can also add new text, images, shapes and drawings. Replacement text uses a standard font matched to the original style, so unusual fonts may look slightly different.

How do I remove a password from a PDF?

Use Unlock PDF. If the file needs a password to open, you’ll have to enter it, because we can’t break unknown passwords. Restrictions on printing or copying can usually be removed without one. Only unlock documents you’re allowed to.

Is a signature added with Sign PDF legally binding?

Sign PDF places an image of your typed, drawn or uploaded signature on the page. Many everyday agreements accept this, but it isn’t a certificate-based digital signature, and the rules depend on your country and the type of document. If you’re unsure, check with the person who asked for the signature.

Is redaction permanent?

Yes. Redact PDF removes the marked text and images from the file itself instead of covering them with a black box, and it can also clear hidden metadata. Check the result before you share it.

Which web pages can HTML to PDF convert?

Any public web page. HTML to PDF can’t open pages that need a login or that are only reachable on a private network.

My file failed to process. What can I do?

If the PDF is damaged, run it through Repair PDF first. If it’s password-protected, unlock it first. For very large files, compress or split them before trying again. If it still fails, tell us which tool you used and what happened.

Help and feedback

How can I report a problem or suggest a new tool?

Send us a message through the contact form. Tell us which tool you used, what you expected and what happened instead. We read every message.

How quickly will I get a reply?

We answer as soon as we can, usually within a few working days. Requests about personal data are answered within 30 days at the latest.

Didn’t find your answer?

Send us a message and we’ll help you out.

Contact us